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 FREQUENTLY ASKED QUESTION (FAQ)


> What time is the check in?
> The price is per apartment or per person?"
> All apartment has double bed?
> Breakfast is included?
> There are lift?
> Are the apartments safety?
> Can i bring my pet?
> How many person can share the apartment?
> How can i pay?
> How and where is the CHECK IN?
> How can i ensure my reservation?
> How long has the company?
> I'll receive clean towels?
> There is a charge for early check-in?

> What time is the check in?
The Check-in and check-out of the apartment must be at 13:00 hours for check-in and 11:00 hours for the check-out. If you arrive before 13:00 hours, you can advance the administrative process and leave your luggage at our office (Hotel Lloret Ramblas - Rambla Canaletes 125 - 2 minutes walking of our apartments) until 13:00 hours. Unfortunately, the apartment must be free at 11:00 hours due to be occupied by new customers.

> The price is per apartment or per person?"
Pay for the apartment, although we have a maximum number of people who can stay in each apartment.

> All apartment has double bed?
Most apartments have double beds or a set of singles that can be put together to get a double bed.

> Breakfast is included?
Yes, we offer you breakfast on the Hotel Lloret Ramblas 2 minutes walking to the apartments.

> Are there elevators?
All apartments have elevators.

> Are the apartments safety?
Yes. The apartments are located in a safety area in the beginning of la Rambla and Plaza Catalunya the city center of Barcelona.

> Can i bring my pet?
No, sorry pets are not allowed.

> How many person can share the apartment?
Studio apartment: 2-3 people
1 bedroom apartment: 2-4 people
2 bedroom apartment: 4-6 people

> How can i pay?
To confirm your booking through our website will ask for the details of your credit card, once introduced the data you receive an e-mail with details of your booking, the total amount you will pay once arrived to the apartment. Also you can do it through bank transfer, please ask for bank details.

> How and where is the CHECK IN?
Check in and Check out of the aprtments we will in the Hotel Lloret Ramblas (Rambla Canaletes 125) which is walking distance (2 minutes) from all our apartments. Our reception it's open 24 hours ready to help you during your stay.

> How can i ensure my reservation?
In our website we have a 100% secure encrypted connection for you to enter your credit card details of any problem, or you can do by phone +34 93 317 33 66 and we are very happy to help you.

> How long has the company?
Is a family company and was founded in Barcelona 15 years ago.

> I'll receive clean towels?
Yes.

> There is a charge for early chack-in?
No. Our reception it's open 24 hours.



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